Policies

If you have any questions or concerns regarding any of these policies, or your order please do not hesitate to contact us! This page contains our general terms and conditions regarding digital goods orders and our privacy policy.

Prices:

Prices shown on this website are indicated in US Dollars. Prices include VAT, where applicable.
We reserve the right to change prices at any time, however, these changes will not affect orders already placed.

Ordering and payment:

Shopping cart functionality for downloadable patterns on this site is provided by Paypal on a secure server and Powa Technologies Ltd. for delivery of paid for patterns. You do not need to be registered with PayPal to make a payment.

Delivery:

Folkology digital goods – downloadable patterns are delivered automatically upon successful payment via Paypal. You will be sent a link to download your paid for patterns automatically after checkout. Your download link is valid for 7 days or 5 download attempts after purchase.

Your rights regarding digital patterns:

All purchased and/or downloaded patterns are for your personal use only, we ask that you kindly respect our work and not share the pattern PDFs with anyone else. You may print copies for yourself, but you may not share the PDF files or the printed patterns with others. You may not send these files via email or post these files online on any website. Thank you!

Returns:

Due to the nature of the product and copyright issues, we are unable to accept returns of downloadable cross stitch patterns.

Privacy policy:
We respect your privacy: If you supply us with your email and postal address, etc, you will only receive the information for which you provided us your address (i.e. for delivering your order and keeping you informed about the status of your order). We will never have access to your financial information such as your credit card details.

We never give, trade or otherwise share your personal details or our mailing list with other companies.

With respect to cookies: We do not set any cookies on the Folkology Website.
This site uses the Google Analytics service to help provide us with useful statistical information on how our visitors use the site and which we use to help improve our services and site experience. The information we collect this way doesn’t include identifiable information about you as a site user.

Copyright:
All content on this website is protected by copyright (© Katalog Bt), unless otherwise noted. Content published on these web pages may not be reproduced without permission.

Website operated by:
Katalog Bt, Visegrádi utca 19, Budapest, Hungary
Company registered at the Budapest Metropolitan Court Companies Registry (#01-06-765202)
EU VAT number: HU 21964604

Contact us any time through our Contact page or by sending an email to info AT folkology DOT com.